You have acquired the Indigo Credit Card but now you want o Cancel the Indigo credit card. This tutorial will learn how to cancel the Indigo credit card.
You must get in touch with the Indigo customer service team to cancel your Indigo credit card. You can reach them on phone by dialing 866-946-9545. Regarding the cancellation of your credit card, we have also looked through the supplemental materials included in the cardholder agreement to determine whether or not there is anything else that you need to be aware of.
How To Cancel Your Indigo Credit Card?
Weigh the pros and cons of canceling your Indigo credit card and using cash or your debit card instead. Follow these steps to make it all come together.
1. Contact Indigo Customer Service
Indigo’s customer service can be reached by dialing 866-946-9545 from your phone. The hours that the customer service department is open are, sadly, not listed on the website. It would appear that the only way to get in touch with the Indigo customer service department is to give them a call.
On the general website, there is not a chat feature available, however, if you log into your account, you may find such a feature there.
2. Return Your Indigo Credit Card Back To The Company
You can’t close your account until you’ve returned all of your cards, according to the fine print on the website. This agreement does not give specific instructions on how to return your cards, but our research has uncovered the company’s contact information, which we believe is the one you use.
You can send your Indigo Credit Card in a closed envelope to the below address.
Genesis FS Card Services
PO Box 4477
Beaverton, OR 97076-4477
3. Stop Using The Indigo Credit Card Altogether
After having an Indigo card canceled, the user is required by the cardholder agreement to immediately stop using the card.
Because the company will not do this for you, you are responsible for canceling any and all automatic billing arrangements that are associated with the account.
An additional term is added to the agreement that you sign, and it makes it abundantly clear that if you continue to use the card after “canceling it” with the company, “You must still pay us all amounts that you owe on the Account, even if they are charged after your Account is closed or suspended.”
This applies even if the charges are made after your Account has been closed or suspended.
How can you remove an authorized user on your Indigo card?
For joint accounts, Indigo states that a formal request signed by both cardholders and the return of the cards is required if you want to remove a name from the account.
There must be an agreement in writing between the parties in order for either party to be released from their financial commitment for the balance. Changing from a joint to an individual account may necessitate reapplying for a new credit card.
You must contact the customer care department if you want to delete an authorized user from your account. The corporation asks for a “fair length of time” to process it, so this may not happen right away.
In addition, you must promptly destroy all of their credit and debit cards and cancel all of their automatic billing agreements. As a result, you will be responsible for any additional fees that may arise during this time.
If an authorized user asks, they can be removed from your account. The corporation, on the other hand, maintains that they have the right to remove an authorized user “for any reason.” It’s possible that Indigo will close your current account and offer you a new one with a different number.
I hope you understand how to cancel your Indigo Credit Card. All you have to do is call the customer service number and ask them to cancel your card. Once your card has been canceled and confirmed by customer service, you must return the credit card to their mailing address.
In some cases, and this may be confirmed by customer service, you can destroy the credit card rather than returning or mailing it to the above-mentioned address. However, you should always check with customer service first.